System Folders Tree

Last Updated: 12/02/2015 Introduced in Verision: 2.2

This article overviews Folders structure in System Folder in the Portal.

If we navigate and expand System folder in the Portal, we should be able to see the following Folders:

Administration, Applications, Designers, Documentation, Integrations, Jobs and Events, Security, Settings. Some of these Folders have sub-folders.


Expand Administration Folder. Here, we should be able to see the following sub-folders:


Auditing: if Auditing is turned on for the entities, in this Folder we can see a Report that displays changes for those entities.

Cache: In this Folder we can configure different Cache information.

Importing: contains Import Assignment and Imported Entities where we can monitor information about imported entities.


Modules: in this Folder we can see what Modules are available for us and Install them if needed.


Notifications: we should see four sub-folders:


Default Notifications: here, we can add and edit Notifications that System uses by Default for different Notification types.

Notification Flows: we can create Processing and Sending Flows that can be used for Notification Types.

               Notification Types: add and edit Notification types for different events in the Portal.

               SMS Carriers: adding and editing SMS Carriers for Notifications.

Root Nodes: in this Folder we can add and edit Root Nodes like Knowledge Base and Service Catalog.

Servers: we can monitor all servers that were used by this Instance of Decisions. Additionally, we can Create and Configure Platform Servers in this Folder.

System Data contains following Sub-Folders:


               Assignment Priorities: we can set Priority Order for the Assignments or add new Priorities.

               Assignment Roles: creating and editing specific Assignment Roles for different users and groups.

               Association Types: Edit and Create Association between different Decisions Entities.

               Chat Messages: stores Chat messages entities.

Contact Details: in this Folder we can create and store Contact Info, create new Contact Types and Contact Type Priorities.

Document Types: we can Create new Document Types to use in Decisions here. Moreover we can edit MIME type of the existing Document types.

Help: adding and editing Help Message Keys and Text to use as pop-up messages in the Decisions on different components of the User Interaction Design.

ID Generation: in this Folder we can Manage ID Generation keys that are used for example as unique keys for the Assignments.

               Languages: adding and Managing Languages to use in Decisions.

Locations: here, we can add and edit different Locations with different work days and hours. Additionally, we can create Holidays for different locations.

               Tags: in this Folder we store, add and edit Tags for Entities in Decisions.

System Tools: contains several useful Tools for Portal Administration:


               Automated Testing: creating and managing Automated Test Sessions.

Event Viewer: powerful tool to monitor different System Events and Activity (Event Viewer, System Activity, Upgrade History, Boot History, Scheduled Job Log, Cache Size, Thread Jobs, Archived Entities, Accounts Login History, Code Buckets, Message Queues, Client Events, Lock Service Details, Report Activity, Report Execution Statistics, Report Structure).

Flow Management: tool to monitor and manage all Workflow activities in the Portal (Flow Step Browser, Integration Activities, Running Flows, Workflow Queues, Stored Workflows, Recent Flow Results, Flow and Rule Validation, Flow Structure).

               Framework Unit Tests

               Logging: viewer for Server and Client Logs.

Profiling: ability to Start Profiler Session, record some activity in the Portal, save Session and load Sessions.

Themes: Folder for creating and editing Portal Themes.

Applications Folder contains following Sub-Folders:


CMS: application to create websites within the Portal.

Dashboards: App Statistics, Designer Dashboards, System Info, Processes Dashboard, Assignments Dashboard, Designer Elements.

Forum: Application for creating Forum.

Knowledge Base: a repository of articles that can be organized, shared, and searched.

Service Catalog: a repository of Flows, Reports, URLs and other processes that can be requested outside of the Portal.

Task Definitions: creating and editing blueprints for Tasks that can be used in Decisions.

Telephony: application for creating and managing Telephony Handlers.

Ticket Based Tasks: monitor and manage Configuration Management Database and Assets in Decisions.

Designers Folder contains with following Sub-Folders:


Agents: creating and managing Agents (for example to integrate with database).

Alias: manage Alias that was created for the Decisions entities like Workflows.

Approval Chains: creating and managing custom Approval Chains to use in approval processes within Decisions Workflows.

Assignments: assignments manager.

Catalog: stores default elements that are used in different Designers (like Text Rules for the Rule Designer).

Data Structures: stores all data structures and data types that are used in Decisions.

Entity Extensions: create and manage Entity and Folder Actions and Configurations.

Flow Data: monitor and manage Flow Data.

Images: stores Images that can be used in Form and Page Designers.

Report Output: contains following Folders:

               Handlers: create and manage Report Output Handler Flows.

               Templates: create and edit Excel Templates for printing Reports.

               Restore Points: stores Designers’ backup points.

System Constants: create and manage System Global Flow constants.

Toolbox Customization: contains following Folders:

              Data Rules: adding Rules for different data types’ properties, extend datatype with additional properties.

               Element Rules: creating element Rules to hide/show elements in the Designers’ ToolBox.

Documentation: this Folder contains a Page with information and a link for Decisions Documentation website.

Integrations: stores System Integrations with external databases and services, contains following Sub-Folders:


              Databases: create and manage connections to the external databases. Each Database connection is represented as a Folder where the user can integrate with particular Tables, Views, Stored Procedures, and create Database Queries to use in the Workflows.

               External Services: create and manage Integrations with different kind of External Services.

               OAuth: stores OAuth Providers and Tokens (for example for Twitter and DropBox).

Jobs and Events: contains following Sub-Folders:


               Events: contains a Report to monitor System Events.

               Message Queue Handlers: create and store Message Queue Handlers.

               Scheduled Jobs: creating and managing processes that should run on the defined schedule.

               Work Queue Types: managing Work Queues Types for the Servers.

               Work Queue Workers: edit and add Worker Definitions for the Servers.

Security: contains following Sub-Folders:


               Accounts: create and manage Decisions accounts.

               Groups: create and manage Groups in Decisions.

               Named Sessions: create and manage Named Sessions in Decisions.

               Relations: setting up and managing Relations between Accounts and Groups.

Security Questions: add Security Questions that can be used for the Accounts (user validation in case if he or she forgot Password).

Settings: contains Global Settings for Portal, Designers, and other System Modules.


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