Setting Up a Security Question for Your Account

Last Updated: 12/03/2015 Introduced in Verision: 2.0

A security question offers additional security when resetting or recovering a password for an account. When a user sets up a security question and provides an answer, the user can use that information to log in to the portal, then change the password. Users set up account security for themselves.

The Administrator can add to the default list of security questions, under System > Settings > Portal Settings.


In this example, we will set account security for a user.
Log in as the user for which account security needs establishing. From the Home folder, click on the Actions menu, select Setup Account Security.
From the Security Question drop-down menu, select the desired security question.
Enter the answer to the question in the Security Answer and Confirm Security Answer fields.
set up question
Click OK to save. Now, in the case the user forgot his/her password, the user can use the Answer Security Question option upon clicking the Forgot Password link from the login screen.

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