You can invite groups and users to a chat session. The chat session first needs to exist. Example Begin by navigating to the folder containing the chat session and selecting the chat session in the...
You can post a document to a chat session. The chat session needs to already exist. Example In this example, add a document to an existing chat session. Begin by navigating to the folder containing...
A comment is intended to contain any notes of interest to the user, for example, a description about the folder containing the comment. Add a comment manually by selecting any folder, clicking the Add...
The Add Comment component allows you to create and view comments on a folder page. To add an Add Comment component to a page, in the Page Designer, in the Toolbox panel, expand the Integration category...
Root folders are folders which exist at the top-most level of the Folders tree. For example: Favorites, Recent, My Home and System are all root folders. You can also add a root folder. Add a document...
Add a document to a root folder quickly by drag it from the its original location to the root folder. Example To begin, we navigate to the destination root folder. Next, in Windows Explorer, we open...
Documents stored in the platform can be accessed using the document's URL. To access the URL, select the document name in the folder data panel, then select Manage > Show Document URL in the entity...
You can create chats within tickets, allowing the transcript of that chat session to be a part of the ticket record in the Chat panel. When a user is invited to a chat session, the invitation will appear...