In order for the Portal to be able to send and receive SMS text messages, a telephony service is required. The Portal supports Plivo and Twilio. The Telephony module must also be installed. (It can be...
The system sends notifications in the form of email, popup message within the portal, or SMS text. To allow a user to receive notifications using SMS, the user's carrier must be added to the system. The...
Using a Telephony service like Twilio or Plivo, Decisions can respond to inbound IVR requests. This document explains how to configure Decisions to respond to such a request. Example If you haven't...
Using a Telephony service like Twilio or Plivo, Decision can respond to inbound SMS messages. This document explains how to configure Decisions to respond to a received message. Example If you haven't...