The Knowledge Base is a repository of articles that can be organized, shared, and searched. To add an article to the Knowledge Base, navigate to the Knowledge Base folder and, in the Actions menu, select Create Article.
The Knowledge Base is a repository of articles that can be organized, shared, and searched.
Use the Mapping Editor to create complex objects from multiple step inputs. For example, map the output of data entered in form fields to the inputs of an internal service to transform user-entered information into a KB article (Knowledge Base).
Use the Mapping Editor to create a complex object from multiple step inputs. For example, map the output of data entered in form fields to the inputs of an internal service to transform user-entered information into a Knowledge Base article.