The configuration management database (CMDB) is used to manage assets such as hardware, software, office equipment, furniture, and other items. Assets typically have an associated financial amount and can be tied to a contract, assigned to an account, associated with a task, or associated with another asset.
The configuration management database (CMDB) is used to manage assets such as hardware, software, computers, office equipment, furniture, and other items. Assets typically have an associated financial amount.
The configuration management database (CMDB) is used to manage assets such as hardware, software, computers, office equipment, furniture, and other items. Assets typically have an associated financial amount and can be tied to a contract.
The Service Desk allows a user to submit a ticket, then edit that ticket with additional information such as a contact with an associated asset. The asset must have already been created.